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Wednesday, December 19, 2007

Press 1 for…Press 2 for…Credit Cards teleporn call!!!

How do u feel when u call up a teleporn number & u received a recorded voice at the other end asking u to………..

Press 1 for English

Press 2 for Malay

Press 3 for Chinese

Then u have to press the button of ur prefer language. This will then be followed by more options & the various button to press………..And if u wants to talk to the operator the number is mostly button numbers zero or five!

So finally I get to talk to a real person! In most case it is a big NO! Fat chance! In most case u gets to listen to more ‘music’ which is mostly about the company ads & service! So u will be force to listen to all this while u are supposed to get connected to the operator! It will be OK if u get through to operator! But in most case u will get the standard answer ‘ All our operators are busy at the moment! Please call back later! ’

How do u feel about this company if u go thought the above! To me it give me a very bad impression of the company! It shows either the company doesn’t want to entertain calls from client or the company is too poor to haired enough operators or both!

This is the common teleporn answer I received when I call up the number on the back credit card! A real waste of teleporn calls charges! And all the numbers are KL numbers! Don’t they know it cost a bomb to call from the east to KL!! Why don’t they have toll free numbers!

So to my dear readers how do u feel???

21 comments:

I'm Choonie. said...

Yeah.. hate them so much. They never know how expensive to call from the east to the west. The last one I bombarded was from Astro. And guess what.. they asked me to call them using my office telephone! Sial... KNNCCB!!! They should start with the free toll 1800 lar!!!

Shopaholicfern said...

i hate it...everytime i have to call Maxis or Astro, it's the same case...really really hate it...waste my money lah...

Hor ny Ang Moh said...

Hi Choonie! yah! Yah! Assthrow is another wan! Terrible teleporn service!

Hi Shopaholicfern! Oh maxis also like that kar?? Me no use maxis as limited coverage here!

Helen said...

It's the norm. Banks and Astro alike. But then if it's those Telcos, you can call them for free from your handphone.

HSBC Singapore does call you back if you got through to a human and you ask them to call you to save charges.

3POINT8 said...

I hate em too, especially when they do not have those "You are dialer no.5"
Coz sometimes we won't know how long to wait till we get to someone

Seizhin said...

I used to call my ISP and complain at how slow their 2.5mb connection is.

I had to wait for music and company's ad before the operator pick it up, and usually I only talk to them for less than 3minute.

When the bill comes out it said I called for 10 min or so.. Gosh.

TZ said...

Gosh! I hate the programmed number press especially you could not go back to the main menu. Need to hang up and call again.

Listen to the music is quite entertain if you wanted to relax... but the music provided to you while waiting the operator to serve you is not relax at all. I could not figure out why they wanted to play the music? Moreover, some even worst with playing their company advertisement until their customers sick of it.

lovie said...

I understand your feelings perfectly, I hate calling them, but sometimes we really have no choice because we NEED to call them.

T.c said...

Yesh it is annoying waiting for someone to talk to you and after sometimes waiting for too long I got cut off once. Damnit.......Then I had to recall and wait another I-don't-know-how-many-minutes..

Iwan Sanchez said...

wah.. choonie so angry..

hehehee

yeah lor.. i oso angry one..

called and waited for half an hr oso still no one to talk to!!

L'abeille said...

I tell you hor, I hate pressing all these numbers... what's more irritating when after selecting all the numbers you want...I end up getting a reply such as "sorry, all our agents are currently busy, please leave a message and our customer service agent will return your call" )(*$)(*@$_)(*@)_%+_)($)$!!!!!

Hor ny Ang Moh said...

HI Helen! Wah HSBC S'pore so good arrr?? How about HSBC Boleh land??

Hi 3.8! Ah! U also arrr!!

Hi Seizhin!Wellcum! See how they 'suck' our money!

Hi TZ! Yes! This is terrible!

Hi Lovie! What to do?? I call them to do cancellation!!!

Hi Tc! Wellcum! This is all done by big company! They took custopmer for granted!

Hi Iwan! At least ur teleporn bill will not be high!

Hi L'abeille! Oh Yes! & they never call u back!

Abby said...

I... have.... never... tried. O_O

W_W_H said...

hate to call them!!! normally i'll let them to call me!!!

wakakakakaaaaaaa!!!

Hor ny Ang Moh said...

Hi Abby! He! He! U r lucky not to try yet!

Hi W W H! Wah u r a big towkey! They call u arrr??

belle said...

kanneh..when i wanna make a call to confirm my buys.....MY CREDIT ALL GONE
NIAMAH!!!!!
wats worse is when they say they will get back to u and NO SINGLE VOICE AFTER THT *vomit blood*

Hor ny Ang Moh said...

Wah Luaeh!!!Belle! What happen?? Credit all gone?? Ur card get 'hacked'??
They will never call back wan! After all just an teleporn operator mah!

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Horny Ang Moh said...

Hi to all the 'Anonymous'!!! Tq very much for dropping on my site! Have a very nice day!